Privacy Policy

Circulate AI, Inc. ("Circulate," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at circulate.fm and our related services (collectively, the "Service").

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

• Account Information: Name, email address, password, and billing details when you register.
• Music Files: Audio files you upload for mastering, distribution, or stem splitting.
• Usage Data: Pages visited, features used, clicks, and session duration collected automatically.
• Device Data: IP address, browser type, operating system, and device identifiers.
• Payment Data: Processed via Stripe. We do not store full card numbers on our servers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process transactions and send related information
• Send transactional and promotional communications (you may opt out at any time)
• Analyze usage to improve features and performance
• Detect, prevent, and address fraud and technical issues
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors who help us operate the Service (e.g., Stripe for payments, DigitalOcean for hosting).
• Distribution Partners: Music stores (Spotify, Apple Music, etc.) receive only the metadata and audio files necessary to distribute your releases.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. Uploaded audio files are retained for 90 days after processing, after which they are automatically deleted from our servers. You may request deletion of your data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. See our Cookies Policy for details.

7. Security

We implement industry-standard security measures including TLS encryption in transit and AES-256 encryption at rest. However, no method of transmission over the Internet is 100% secure.

8. Children's Privacy

The Service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use after changes become effective constitutes your acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or write to: Circulate AI, Inc., San Francisco, CA.